Vmote Support

Check that your iPhone and TV are on the same Wi-Fi with any VPN turned off, and that Local Network is allowed for Vmote in iPhone Settings > Privacy & Security > Local Network. A sleeping TV in Eco Mode cannot hear Wi-Fi, so wake it or set its Power Mode to Quick Start. You can also add the TV by its IP address.

Type the 4-digit code your TV is showing right now for the TV you tapped. If it still fails, go back to the TV list, tap your TV again to start over, and make sure your iPhone and TV are still on the same Wi-Fi.

Usually the TV is asleep, the iPhone switched Wi-Fi networks, or the TV got a new address from the router. Wake the TV, check that both are on the same Wi-Fi, and search again. If the address changed, you can add the TV by its new IP address. A sleeping TV in Eco Mode cannot hear Wi-Fi; set its Power Mode to Quick Start.

Yes, when the TV's Power Mode is set to Quick Start. In Eco Mode a sleeping TV cannot hear Wi-Fi, so Vmote cannot wake it. Vmote can also power the TV off, turn the screen off with the sound on, and restart it, on TVs that support them.

Make sure the TV is on and that Vmote shows it as connected. The volume slider shows your TV's real level. Some keys, such as power off, screen off and restart, only work on TVs that support them.

Yes. Search and sign in to TV apps with your iPhone's keyboard, or dictate with its mic. The TV accepts English letters, numbers and symbols only.

Yes. The Cast tab sends photos and videos from your iPhone to your TV. Cast support depends on your TV model and firmware, and Vmote casts photos and videos only, with no web browser or web links.

Cast support depends on your TV model and firmware. Check that your iPhone and TV are on the same Wi-Fi and that Local Network is allowed for Vmote. Vmote casts photos and videos only, with no web browser or web links.

Yes, with Vmote Pro. The Apple Watch app has the D-pad, playback, volume and Home, and it sends every press through your iPhone. Home Screen and Lock Screen widgets, Control Center and Action button controls (iOS 18) and Siri Shortcuts such as "Pause the TV with Vmote" also work, once a TV is paired in the iPhone app.

Add widgets by touching and holding the Home Screen or Lock Screen, then tapping Edit and Add Widget, and choosing Vmote. On iOS 18 add Vmote controls in Control Center, or choose Open Remote for the Action button. For Siri, try "Pause the TV with Vmote". All of them need Vmote Pro and a TV paired in the iPhone app first. If a widget says "Pair a TV in Vmote", open the app and connect once.

Pair your TV in Vmote on your iPhone first. The Watch app sends each press through your iPhone, so keep the iPhone nearby. It needs watchOS 10 or newer and Vmote Pro. If the Watch app is not on your watch, install it from the Watch app on your iPhone (My Watch > Available Apps).

The remote is free: the D-pad, swipe pad, keys, volume, inputs, apps, keyboard, cast and sleep timer never need a subscription. Vmote Pro is an optional subscription that unlocks the features marked PRO in the app, such as the Apple Watch remote, widgets, Control Center controls and Siri Shortcuts, for $1.99 a week, $3.99 a month or $9.99 a year in US dollars. Your local price is shown in the app before you buy, and you can cancel any time in your Apple Account settings.

Open your Apple Account subscriptions, or on your iPhone go to Settings > [your name] > Subscriptions > Vmote. A subscription renews automatically unless it is cancelled at least 24 hours before the end of the current period. Cancelling keeps Pro until the end of the period you paid for. Deleting the app does not cancel a subscription.

Open the Vmote Pro screen and tap Restore Purchases, signed in with the same Apple Account you used to subscribe.

Payments are handled by Apple, so refunds are too. Request one at reportaproblem.apple.com.

Put your iPhone and your VIZIO TV on the same Wi-Fi, open Vmote and allow Local Network access. Tap your TV in the list and type the 4-digit code it shows on screen. You only pair once; after that the D-pad, volume, inputs, apps and keyboard are on your iPhone.

Yes. Vmote works with VIZIO SmartCast TVs (2016 and newer), VIZIO Home Screen TVs and onn. TVs that run VIZIO OS. It is not for onn. TVs on other systems, VIZIO TVs before 2016, soundbars or other brands.

No. Vmote has no account and no sign-in, and it never asks for a VIZIO or Walmart login. You pair with the 4-digit code your TV shows.

Yes. The Cast tab sends photos and videos from your iPhone to your TV. Cast support depends on your TV model and firmware, and Vmote casts photos and videos only, with no web browser or web links.

No. Vmote is an independent app and is not affiliated with, endorsed by or sponsored by VIZIO, Inc. or Walmart. VIZIO, SmartCast and onn. are trademarks of their respective owners, mentioned only to describe the TVs Vmote works with.